Quality Policy

The Integrity Sampling Australia Pty Ltd Quality Management System encompasses the activities involved in:

“Provision of independent workplace drug and alcohol testing services and training awareness programs. Purchasing, receipt, storage and distribution of drug and alcohol testing products and equipment to customers in Australia”

Integrity Sampling Australia Pty Ltd is fully committed to ensuring that its Quality Management System has the following characteristics and are integrated into its operations including:

  • Alignment and certification to ISO 9001:2015 and ISO/IE( 15189:2012
  • An annual review of the policy, objectives and elements of the system
  • Promote understanding clients, together with a culture of exceeding client expectations
  • Monitoring our performance through metrics to continually improve our processes and
    services
  • The quality manager will, on behalf of the Franchisor, be responsible for establishing
    and maintaining processes, ensuring customer requirements and advising top
    management on system performance
  • The Quality Management System will be communicated to all employees, Franchisees,
    and other relevant interested parties.

You can download a copy of our Quality Policy here.